Description of the service

The Phishing Simulation service is an activity designed to assess the awareness and preparedness of an organization’s employees for phishing attacks, one of the most common and dangerous cyber threats.

This simulation realistically mimics phishing attempts, such as deceptive emails or messages, with the goal of inducing recipients to click on malicious links, download dangerous attachments, or reveal sensitive information.

The goal is to identify human vulnerabilities within the organization, measuring how susceptible employees are to these attacks and assessing their response.

After the simulation, a detailed report is provided highlighting areas of weakness, opening rates of phishing messages, and clicks on dangerous links, as well as providing recommendations on how to improve cybersecurity training and awareness.

The Phishing Simulation service helps organizations strengthen their resilience against social engineering attacks by increasing staff awareness and improving security policies and practices.

Who is the service intended for?

The Phishing Simulation service is designed for all organizations that wish to improve their staff’s awareness of the risks of phishing attacks and strengthen their overall security against social engineering threats. It is particularly suitable for:

• Companies of any size,
  small, medium and large enterprises that want to test and improve the preparedness of their employees against phishing attempts and e-mail attacks, which are among the leading causes of security breaches.
• Regulated industries,
  organizations operating in areas with strict compliance requirements, such as finance, healthcare, energy, telecommunications, and public administration, where data protection is crucial and security awareness is critical to comply with regulations such as GDPR, PCI-DSS, HIPAA, and ISO 27001.
• Government and public institutions,
  government agencies and institutions that handle sensitive citizen information and must ensure that their staff are properly trained to recognize and prevent phishing attacks that could compromise confidential data.
• High-risk industries,
  companies that handle sensitive information, intellectual property, or financial data and could be prime targets for targeted attacks. These organizations need well-trained personnel to identify and block sophisticated phishing attempts.
• Security team and chief information security officer (CISO),
  information security professionals who want to test the resilience of the human element in their organization and improve security training and awareness programs.

In general, the service is useful for any organization that wants to reduce the risk of phishing attacks, protect its reputation and sensitive data, and promote a security-conscious corporate culture.

Output of the service

The Phishing Simulation service outputs:

• Attack Report #1,
  report detailing all critical issues identified with the first submission.
• Attack Report #2,
  report detailing all critical issues identified with the second submission.
• Integrative training,
  supplementary training to staff who showed vulnerabilities after postings.

How the service works?

The process is divided into several key steps to ensure that the service is carried out smoothly and effectively. Here is how it works in detail:

1. Planning and configuration,
   definition of simulation objectives, identification of the target group within the organization, and design of simulated phishing campaigns, which may include deceptive e-mails, links, or attachments.
2. Simulation execution,
   simulated communications are sent to target employees to mimic a realistic phishing attack by monitoring their actions, such as opening the e-mail, clicking on malicious links, or entering credentials.
3. Monitoring and analyzing results,
   collecting data on employees’ reactions to the simulation to assess their susceptibility to phishing attacks and identify risky behaviors and gaps in security awareness.
4. Reporting and Training,
   preparation of a detailed report with simulation results, including success rates of simulated attacks and recommendations for improving training and security policies to reduce future risks.

Average time of engagement

The average time frame for engagement is 15-20 working days.